LEVEL 1
Editorial
Definition: Spelling, grammar, formatting or a broken link that does not alter meaning.
Response: Correct in place; record internally when useful.
Corrections policy · Effective August 24, 2026
Errors are corrected visibly and in proportion to their impact
Regulatory education requires more than quietly changing a sentence. This policy explains how concerns are received, evaluated, corrected, versioned and communicated.
Submit a concern
Include enough evidence to reproduce the issue
Email bdrapeau@gxpframe.com with the page URL or credential, the exact claim or behavior, why it may be wrong, the source or evidence supporting the concern and any time sensitivity. Do not include patient data or confidential regulated records.
We aim to acknowledge a complete report within five business days and make or explain an ordinary determination within 15 business days. Safety-critical or time-sensitive regulatory concerns are triaged sooner. Complex questions may take longer; the reporter receives a status update.
Correction levels
The response follows the risk
LEVEL 2
Clarification
Definition: Wording could reasonably be read more broadly or confidently than the evidence supports.
Response: Revise the text, date the review and note the clarification where readers could have relied on it.
LEVEL 3
Material
Definition: A factual, assessment, attribution or applicability error could change a learner's understanding or decision.
Response: Promptly correct or temporarily withdraw the affected material, document impact and notify affected learners when identifiable.
LEVEL 4
Regulatory or safety-critical
Definition: Authority status, effective date, jurisdiction, condition, critical assessment key or control advice is wrong or materially outdated.
Response: Restrict reliance immediately, investigate priority, version the correction and reassess affected credentials or decisions.
Review and adjudication
The curriculum owner records the concern, source checked, decision and corrective action. A subject-matter reviewer is used when expertise or independence is material. Authorship and reviewer roles remain separate, and unresolved disagreement is not rewritten as consensus.
Corrections record
Material corrections identify the affected version, date, prior problem, corrected position and impact on assessments or badges. Editorial fixes may be made in place. The section below will list public material corrections after one is confirmed.
Public record
Material correction history
No material corrections have been recorded since this policy took effect.