Track 01 · Lesson 1 of 5
What AI Is and What It Is Not
Understand
Step 1 of 813%
01
The workplace problem
A validation engineer is asked to qualify an AI-enabled document assistant using the same protocol template used for a spreadsheet. The protocol tests fixed inputs against fixed expected outputs. Every test fails intermittently, and nobody can explain why.
Learning objectives (4)
- Define artificial intelligence, machine learning and generative AI using distinctions that matter operationally
- Contrast deterministic software behaviour with probabilistic model behaviour
- Identify three claims about AI capability that cannot be supported
- Explain why the same input can produce different outputs