Track 01 · Lesson 1 of 5

What AI Is and What It Is Not

Understand
Step 1 of 813%
01

The workplace problem

A validation engineer is asked to qualify an AI-enabled document assistant using the same protocol template used for a spreadsheet. The protocol tests fixed inputs against fixed expected outputs. Every test fails intermittently, and nobody can explain why.

Learning objectives (4)

  1. Define artificial intelligence, machine learning and generative AI using distinctions that matter operationally
  2. Contrast deterministic software behaviour with probabilistic model behaviour
  3. Identify three claims about AI capability that cannot be supported
  4. Explain why the same input can produce different outputs